Qualifications of Trainers.

TM 38-400/NAVSUP PUB 572/AFMAN 23-210 MCO 4450.14/DLAM 4145.12

arranged and scheduled so that no less than 10 or more

and step-by-step demonstrations through the use of

than 14 persons will be in attendance.

working models, films, charts, diagrams, and by the

training leader or an assistant actually performing the

job. Jobs covered in this phase will consist of those

(3) Leader. The leader of these sessions will

involved in such activities as equipment operation,

be a qualified representative of top storage

checking, packing, palletizing, recording stock locations,

management who has authority to act upon or obtain

and other duties, as necessary. Training in safety

action upon suggestions and problems which arise as a

practices should be an inherent factor in this type of

result of discussions held during the training period.

training. Follow-up also must be an integral part of this

program.

b. Study of organization and procedures . The

second phase of the overall program should concentrate

(1) Responsibility of supervisors.

For

on a specific organization, operating procedures, and

purposes of expediency, an adequate number of

standard practices of which the supervisors and key

supervisors/trainers will be delegated the responsibility

personnel should have a complete working knowledge.

of carrying on this training under the person responsible

for directing and/or coordinating training activities.

(1) Source material. The material to be used

Ultimately, each supervisor should be prepared for and-

in this phase of the program must be adapted from the

responsible for training workers in on-the-job instruction.

actual organization charts, duties and responsibilities

(2) Benefit to new and old employees. The

sheets, written operating procedures, and standard

training in this third phase is necessary if new

storage and materials handling practices already

employees are to be raised to the highest point of

developed.

productivity in the shortest possible time.

Old

employees should be kept abreast of any and all

(2) Coverage. In addition to organization and

changes in the job processes in which they are engaged

functions, general operational procedures and standard

through whatever medium of training is applicable;

practices of prime importance to the activity will be

however, a survey made to determine the amount of

covered. Examples of such procedures and standard

benefit old employees could obtain from the type of

practices are:

organized training defined in this third phase will be

Receiving

beneficial and should be made.

Shipping

Inventorying

7-7. Understudies.

Warehousing

In addition to the training given for the performance of

Care of Supplies in Storage

their assigned jobs, selected personnel will be trained as

Materials Handling Operations

understudies for all employees in key positions.

Assembly/Disassembly Operations

Packing and Crating Operations.

7-8. Qualifications of Trainers.

(3) Kind of training. All key personnel should

receive general training in all procedures and standard

The following qualifications should be considered in

practices.

In addition, they must receive detailed

selecting personnel to act as trainers:

instructions in those with which they are specifically

a. Experience in storage and materials handling

concerned. The amount of time devoted to training on

operations.

each function as well as operational procedures should

b. Aptitude for imparting instruction to others in an

be determined according to the complexity of the job

effective manner.

and the detail required for the training.

c. Probability of being able to remain on the trainer

(4) Method of training.

A modified

assignment until the program is completed.

conference method, in which group participation and

d. Interest in doing a training job.

discussion, within the bounds of the training objective

e. Patience and consideration for the feelings of

and under the guidance and control of the session

others.

leader, should be used in presenting material in the first

two phases. The leader of each session should be the

7-9. Training Administrator (Specialist).

top supervisor or manager of the operation concerned.

A specialist in training, responsible for planning and

initiating the training program, should be a member of

c. Job instruction. The third phase of the training

the top storage manager's staff or available from

program will concentrate on actual job instruction for

installation management as determined

non-supervisors.

Included in this phase (but not

confined to) will be on-the-job instruction

7-3