The Requirements for a Successful Storage and Materials Handling Training Program.

TM 38-400/NAVSUP PUB 572/AFMAN 23-210 MCO 4450.14/DLAM 4145.12

7-14. How To Use The Conference Leader's Guide.

(5) Improvement of training already being

done to make sure that each employee is receiving the

fullest benefits from the training being given and, in turn,

a. To aid in the presentation of a training program

to assure that training "pays its way" through increased

in warehousing and materials handling sectionalized

employee productivity.

guide material has been prepared. As many sections as

logical, or as many as time permits, may be covered in

one session. There is no necessity that this outline be

7-13. The Requirements for a Successful Storage

followed word for word; however, its intent and scope

and Materials Handling Training Program.

should be followed very closely, particularly as to the

order of presentation of topics and key points within the

Although the following points do not necessarily

topics.

guarantee the success of this training program, they are

fundamental and important:

(1) This presentation has been built along

organized lines, in logical sequence, that can be used

a. Management support. The backing and interest

effectively to give those concerned a thorough

of installation officials, the commander, staff, and all key

knowledge of the "ABCs" of warehousing and materials

personnel of the storage and materials handling function

handling in the shortest possible time. The conference

are essential.

leader by prior knowledge of local problems and groups

b. Working relationships.

working

of trainees must fit this guide to installation

relationship between the storage operation and other

requirements.

elements of the installation includes an appreciation of

(2) The established outline should be

each other's responsibility and contribution and a

followed-but not read. There is nothing more deadly to

willingness to pull together to finish the job.

a group than continuous reading. The guide has been

c. Competent leadership. A prime requisite for

designed so that it can be followed with an occasional

competent leadership is the qualification of personnel to

glance.

The discussion should be kept running

conduct training effectively and is the key to the success

smoothly. In this outline are included: key ideas and

of the storage and materials handling program. Such

questions, suggestions for group discussion, suggestions

leaders may be chosen from either of the following two

for illustration, and group answers to key questions.

sources:

b. Key points or questions are preceded by a

(1) From any point within the installation an

hyphen and are included in quotation marks. Important

individual with teaching background and experience who

words therein are capitalized. These key points or

either has or can be prepared for the assignment by:

questions are the basis for conference discussion-they

reading about the fundamental principles and practices

need not be quoted as written, but should be expressed

of storage and materials handling, learning storage

in a manner which puts the points across. For example:

policies, observing operations and storage procedures,

-"Keep your STOCK LOCATOR SYSTEM as SIMPLE

studying first hand and "living with" the actual work

as POSSIBLE." -"What do we MEAN by ORDERLY

going on in the various storage operations, and knowing

STACKING?".

personally the supervisors of these operations.

c. Suggestions for group discussion are indicated

(2) From the storage activity-an individual

by instructions with such introductory words as:

with warehousing background and experience should

DISCUSS or ASK; these introductory words are in

have the benefit of any supervisory courses given at the

capital letters. For example: DISCUSS with the group

installation and should work closely with the person

BULK STORAGE as it occurs in their warehouses.

responsible for training to prepare himself in teaching

d. Suggestions for illustrations are always enclosed

and conference leadership techniques.

in parentheses. In cases where blackboard illustration is

d. Adequate conference rooms . No compromise

suggested, the material to be put on the board is

should be made in securing a comfortable, well lighted

enclosed in a rectangle. (WRITE the following points on

and aired, quiet, and easily accessible space for

blackboards, charts, or other visual aids:)

conferences.

e. Continuous training. The turnover of warehouse

personnel, changes in procedure, improvements in

methods, and changes in commodities all point to the

absolute necessity of a continuous training program.

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